Privacy Policy
Effective date: July 15, 2026
This Privacy Policy describes how Raqet Life LLC ("Raqét Life," "we," "us," or "our")
collects, uses, and shares information when you visit https://raqet.life (the "Site") or use
the Raqét Life investor platform (together with the Site, the "Services").
The Services are a private, invitation-based platform that provides prospective and current investors with
information regarding the Raqét Life brand portfolio and the acquisitions it is evaluating. The Services are
not a consumer shopping site and are not directed to the general public.
1. Information We Collect
Information you provide to us:
- Account and profile information. Name, email address, and — only if you choose SMS as
your verification channel — your mobile phone number.
- Authentication information. Credentials used to secure your account, such as a password
(stored in hashed form), passkey public keys, one-time passcode enrollment data, and backup recovery codes.
- Access requests and invitations. Information you submit when requesting access to the
platform, such as your name, email address, and affiliation.
- Communications. Information you provide when you contact us.
Information collected automatically:
- Usage and log information. IP address, browser type, device information, pages viewed,
and timestamps, collected for security, auditing, and platform operation.
- Cookies and analytics. We use strictly necessary cookies for sign-in sessions and
security. With your approval, our public pages use Google Analytics to understand visits and usage, including
pages viewed, browser and device information, and referral sources. Google Analytics uses cookies
and sends usage information to Google. Google Signals and advertising personalization are disabled
in our analytics configuration. Google Tag Manager loads Google Analytics after your approval.
Public pages also use Contentsquare to analyze visits and interactions, such as
clicks and scrolling, using cookies and usage information sent to Contentsquare.
Neither analytics provider loads until you accept analytics. You can reject analytics or change
your choice using Cookie settings. We do not load these tags on private investor or admin pages.
We do not collect payment card information through the Services.
2. How We Use Information
We use the information we collect to:
- Provide, operate, secure, and maintain the Services;
- Verify your identity, including delivering multi-factor authentication ("MFA") codes by email or — if
you opt in — by SMS;
- Administer invitations, access requests, and role-based permissions;
- Maintain audit logs and investigate suspected fraud, abuse, or security incidents;
- Communicate with you about the Services (transactional and administrative messages, not marketing);
- Comply with applicable law and enforce our terms.
We do not use your personal information for third-party advertising, and we do not sell personal
information.
3. Legal Bases
We process personal information as necessary to provide the Services you request, to pursue our legitimate
interests in securing and operating a private investor platform, with your consent where required (for
example, SMS delivery), and to comply with legal obligations.
4. Mobile Information and Text Messaging
If you opt in to receive verification codes by SMS, we collect and use your mobile phone number solely to
deliver those codes and to service that feature. Our SMS program is described in our
SMS Terms & Conditions.
No mobile information will be shared with third parties or affiliates for marketing or
promotional purposes. All the above categories exclude text messaging originator opt-in data and consent;
this information will not be shared with any third parties.
Text messaging opt-in data and consent are never sold, rented, or otherwise disclosed, except to our SMS
delivery provider acting on our behalf solely to transmit the messages you have requested, or as required by
law.
5. How We Share Information
We share personal information only with:
- Service providers that perform services on our behalf under contractual
confidentiality and use restrictions — for example, cloud hosting and database infrastructure,
transactional email delivery, and SMS message delivery. These providers may use the information only to
perform the contracted services.
- Professional advisors (such as lawyers, auditors, and accountants) where reasonably
necessary;
- Law enforcement or regulators where required by law, subpoena, or other legal process,
or where necessary to protect the rights, safety, or property of Raqét Life, our users, or others;
- A successor entity in connection with a merger, acquisition, financing,
reorganization, or sale of assets, subject to this Policy.
We do not sell or rent personal information, and we do not share personal information with third parties
for their own marketing purposes.
6. Data Security
We maintain administrative, technical, and physical safeguards designed to protect personal information,
including encryption in transit (TLS), encrypted credential storage, multi-factor authentication, role-based
access controls, and audit logging. No method of transmission or storage is 100% secure, and we cannot
guarantee absolute security.
7. Data Retention
We retain personal information for as long as your account is active or as needed to provide the Services,
comply with legal obligations, resolve disputes, and enforce agreements. Audit and security logs are retained
for the period reasonably necessary for those purposes.
8. Your Rights and Choices
- Access, correction, deletion. You may request access to, correction of, or deletion of
your personal information by contacting us at the address below. We will honor requests to the extent
required by applicable law and consistent with our legal obligations.
- SMS opt-out. You may stop SMS verification messages at any time by replying
STOP to any message or by switching your verification channel to email in your profile
settings (see the SMS Terms & Conditions).
- Cookies. You can control cookies in your browser settings. Disabling necessary
session cookies will prevent sign-in.
- State privacy rights. Depending on your state of residence, you may have additional
rights regarding your personal information. We do not sell personal information or process it for
targeted advertising.
9. Children's Privacy
The Services are intended for adults and are not directed to anyone under 18. We do not knowingly collect
personal information from children. If you believe a child has provided us personal information, contact us
and we will delete it.
10. International Use
The Services are operated from the United States. If you access the Services from outside the United
States, you understand that your information will be processed in the United States, where privacy laws may
differ from those of your jurisdiction.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a
revised effective date, and, for material changes, provide additional notice as required by law. Your
continued use of the Services after an update constitutes acceptance of the updated Policy.
12. Contact Us
Raqet Life LLC
2929 Canton Street
Dallas, TX 75226
Email: privacy@raqet.life